Refund & Exchange
Dear MEHER HANDLOOM customer,
If you are considering a product return, please note the following:-
*Unevenness in weaves, prints in fabrics and slight variation in colour of saree
*Loose threads on the backside of saree and pallu
*Pin marks on the border of the saree
These are the typical characteristics of a pure handloom products and not considered as damage or defective but as an inherent characteristic making these sarees/fabrics unique
Cancellation policy :-
You may change or cancel your order if it is not yet processed
To do so please email us at support@meherhandloom.com with your order no and request or u can watsapp on 9439090142
Please provide us a valid reason for cancellation to serve you better.
Refund/Exchange policy :-
- We accept Return/Exchange only if wrong product or damaged product is delivered. The product need to be unused and unsoiled condition with original folds(sarees) and price tag intact.
- Customer need to email/watsapp us the clear picture of the product within 48 hours from the order receipt, mentioning order no in the subject line to help us quickly process your request
- Once you return initiate please intimate us the tracking no. and courier details
- Customer need to fold and pack the product neatly in the package and courier the product to the below address by a safe courier service
MEHER HANDLOOM, OVER BRIDGE, FATAK, SAMBALPUR, ODISHA-768004 Refund will be processed within 7 business days of the receipt of product
*Exchange/refund policy is not applicable for fabrics
*International orders cannot be returned/exchanged due to certain custom duty norms and policies of each country.